For the best streaming experience, we recommend an internet connection with a minimum speed of 100 Mbps—this is especially important if you plan to subscribe to one of the Video on Demand playlists. Using a high-quality router or mesh system connected to your modem, along with a reliable streaming device, will help ensure smooth playback. Whenever possible, we suggest connecting your streaming device directly to your internet via an Ethernet cable, if possible, as this provides the most stable connection. Please note that WiFi performance can vary, particularly during peak usage times.
Device Compatibility
The Sphere App can be installed on multiple devices without limitation. For televisions, if you use Fire TV, Apple TV, or Google TV, there is no need to purchase an additional streaming device. However, for other TV brands—including most smart TVs—a compatible streaming device is required. Please note that Roku devices are not supported. The Firestick 4K Max is the most popular option, while Nvidia Shield devices are considered the top choice for performance.